Table of Contents
- Cover Letter Examples for You to Personalize
- Cover Letter Example for Job Application
- True or False: Cover Letter Quiz
While not every employer requires a cover letter in the application process, skipping this step can be a huge mistake for motivated jobseekers. A well-written cover letter is a valuable tool in your job search toolbox, one that can help distinguish you from other applicants. Don’t miss a chance to get a leg up on the competition!
A cover letter is your chance to elaborate on the experiences you list on your resume and become more three-dimensional to the hiring manager. It’s also a great opportunity for you to show that you understand the role and the company’s mission.
Using our cover letter examples is the best way to perfect your language. Have limited work experience? We have cover letter examples that will help you craft a resume that shows off your skills and education. Take a look at our huge selection of cover letter examples below to get inspired.
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Cover Letter Example for Job Application
A common mistake many jobseekers make in cover letter writing is making it all about what they want while ignoring the needs of the employer. A great cover letter is your chance to prove that you understand the scope of the role and the company’s mission. By reading the job ad, you can identify what the organization needs and respond appropriately in your cover letter.
Below, see a job ad and a cover letter example that you might use respond to that ad. Read on to learn how to personalize your cover letter to appeal to hiring managers.
Job Description Example
Customer Service Manager
Health First Medical Clinic
If you love helping people, this exciting and diverse role might be perfect for you. The Customer Service Manager oversees the Customer Service department, serves as a liaison between the patient and the pharmacy and monitors the processing of specialty pharmacy order for patients to increase efficiency and improve turnaround times. The Customer Service Manager is in direct contact with vendors, pharmaceutical reps, doctors’ offices, payers, and both general and specialty pharmacies.
The person in this role will interface directly with the Physician Leadership team and the Revenue Cycle Leadership team to identify, communicate, and assist in the resolution of client inquiries.
- Five or more years of customer service experience •
- At least one year of experience in reimbursement case management, preferably in the medical/insurance pharmaceutical/biotechnology industry •
- Proficiency in all aspects of reimbursement •
- Knowledge and understanding of Medical Terminology •
- High school diploma •
- Registration with the California State Board of Pharmacy
- Experience supervising a Customer Service department, including day-to-day operations of the department •
- Ability to handle customer calls efficiently and with professional courtesy. •
- Proven track record of effectively handling customer e-mail inquiries. •
- Experience with monitoring customer service metrics. •
- Understanding of claim adjudication and drug reimbursement issues
- High School Diploma or Equivalent •
- Bachelor’s degree preferred
This applicant has demonstrated that she has read and studied the job ad, echoing perfectly the language used in the ad in her cover letter. This, combined with a similar mirroring of language in her resume, will give her a great shot at getting her resume past an ATS and onto the desk of a hiring manager or recruiter. Our cover letter examples can show you how to accomplish this same technique to get you the interview you want.
Cover Letter Example
Dear Ms. Morris:
As a customer-obsessed professional with a passion for the healthcare industry, I was thrilled to learn that Health First Medical Clinic needs a Customer Service Manager. Presently, I am a Senior Customer Service Representative with six years of experience. I am registered with the California State Board of Pharmacy and have a B.A. in Management from Golden Gate University in San Francisco.
I have built on my education with hands-on customer service experience at Kaiser Permanente. I started on the ground floor as a customer service rep in the telephone call center; after two years, my employer promoted me to Senior Customer Service rep, handling both phone and email inquiries. I am currently serving as interim Customer Service Manager while my supervisor is on maternity leave, managing a team of 20 customer service reps.
You need someone with at least a year of experience in reimbursement case management, but I offer much more. During my time at Kaiser, I have mastered reimbursement case management and monitoring customer service metrics across my team. I have spent the last five years developing a keen understanding of claim adjudication and drug reimbursement issues and medical terminology, as well.
I have a proven track record of efficiently handling customer calls and effectively handling customer e-mail inquiries. Under my interim management, specifically:
- Customer service surveys indicate an 11% increase in customer satisfaction with our department in just two months •
- Employee absenteeism in my department dropped by 5%
I think that my skill set aligns perfectly with the needs of Health First Clinic. Thank you for reviewing my credentials. I look forward to learning more about the opportunity.
Like in all great cover letter examples, this applicant utilized the document to emphasize several important points, including her experience with the required work experience and several of the items listed as preferred experience. She drew attention to her education, which is very relevant to this role, and backed up her stated work experience with a statistic that highlights her accomplishments on the job. Overall, this is an A+ cover letter.
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True or False: Cover Letter Quiz
Using numbers and data in my cover letter can help me stand out.
True! Employers often see the same core competencies and experiences in many applicants. Make your accomplishments clear by detailing the result of your efforts. Use number-driven results wherever possible on your resume and explain them in your cover letter by using eye-catching bullet points. Interesting data might include the number of employees you’ve managed, or your stellar sales numbers.
It’s ok to write a single cover letter for every job you apply for.
False! You must tailor the bulk of your information to the job at hand. Look closely at the job ad and mimic the language it uses as closely as possible. Do your research on the company and its mission and think of creative ways to prove that you’re the best person for the role. This is your chance to show that you understand the demands of the role and the needs of the company. Use it to your advantage!
The format of the letter matters as much as the content.
True! A cover letter should have four main parts: a greeting, an opening paragraph, one or two short body paragraphs, and a closing statement. It should never contain images or photos, which can confuse applicant tracking system. Keep your cover letter simple, clean and concise for the best results.
If you don’t have a skill that the employer outlined in the job ad, you should apologize for it in your cover letter.
False! In fact, if you write, “I know I don’t have all the experience you need, but I’m a fast learner” you’re giving hiring managers a reason not to interview you. Instead, emphasize the skills you do have. Highlight the skills you possess and emphasize how they are transferable. For instance, if you lack the sales experience that the employer wants, you could touch on your competitive nature and experience with customer service, which could apply to a sales role
A tiny typo is a huge deal.
True! Proofreading your cover letter and resume carefully is one of the most important parts of the process. Recruiters look to cover letters to help them differentiate between candidates with similar backgrounds and skill sets. If all that sets you apart from another worthy candidate is a glaring typo in your cover letter, you will likely lose out on the opportunity. Read your letter several times, run it through spell check, and send it to a trusted friend for a second look.
Using “Dear Sir or Madam” is unacceptable.
True! Using a general salutation like, “To Whom It May Concern” proves only one thing: you haven’t conducted basic research. With a tool like LinkedIn at your fingertips, it’s usually easy to find out the name of the hiring manager. For larger organizations, there may be several, but you can still make an educated guess. Can’t find the name of the hiring manager? Our cover letter examples can give you ideas for how to address your letter.
Adding personality to my cover letter isn’t the right approach. A cover letter should be all business.
False! As we mentioned, cover letters help distinguish you from other candidates. If you have an appropriate anecdote to share – perhaps you grew up using a product the company makes – include it. A cover letter should present a more three-dimensional picture of you than your resume does. Always maintain a professional tone, but sharing a fact or two about why you are a fan of a company could set you apart from other candidates who stuck to the script.
Using a photo of myself in my cover letter will hurt my chances of getting an interview.
True! The hard truth is that 88% of applicants who put a picture on a resume or cover letter will not receive invitations to interviews. Recruiters don’t care what you look like; they want to know how your skills and experience will help their company meet its goals. Keep your cover letter simple, clean, and free of typos and grammatical errors. Photos or other artwork will only serve to distract from your qualifications.
Echoing the wording of job ad shows a lack of creativity.
False! Mimicking the language used in the job ad is a good idea. Using the same words and phrases to describe your skills will help a recruiter quickly see that you fit the bill. If you are unsure about how to incorporate the language into your cover letter, use an online tool to check your spelling and grammar. Our cover letter examples can demonstrate how to echo the language of a job post in a cover letter.
Recruiters spend an average of six seconds scanning a resume before deciding on a candidate.
True! True! This means that having a compelling cover letter can improve the chances that they’ll want to learn more about you. Again, many qualified candidates have similar experience and skill sets. Your cover letter is your chance to set yourself apart from the pack. Our cover letter examples can help you make your next cover letter great!
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Cover Letter Examples by Industry
More Helpful Resources
Cover Letter Examples for You to PersonalizeCREATE MY Cover Letter
General Cover Letter
The kind of all cover letter examples, this sample is a Jack-of-all-trades. Appropriate for use across industries, this general cover letter example will carry you through applying for everything this from a server position to a sales rep position.
Short Cover Letter
Short but sweet is the goal for any cover letter, and this is the simplest of all of our cover letter examples. Suitable for use across industries, this step-by-step cover letter example helps you elaborate on your work experience in a concise, personalized format.
Relocation Cover Letter
Ready to make a move? Our cover letter examples show you step-by-step techniques for emphasizing your work experience and your willingness to relocate for the right role.
Student Cover Letter
For students with limited work experience, cover letters can be tricky. See our student cover letter examples to learn how to showcase your education and skills.
Entry-Level Cover Letter
Don’t let limited work experience limit your potential! Our entry level cover letter example guides you step-by-step through the best ways to accentuate your skillset for your next great opportunity.
Management Cover Letter
Whether you have management experience or are ready to take the next step in your career, using a management cover letter example will help you underscore your achievements and reach for the brass ring.
There are more than 60 letters in our collection of cover letter examples. I hope you'll find them a source for good ideas for what to say in the cover letters and cover emails you send with your resume.
You can chose how you want to browse these letters:
You might also like:
Browsing Cover Letter Examples by How They Were Used
On this page you'll find sample cover letters to human resources, hiring managers, and recruiters. There are even some that respond to newspaper help-wanted ads and online job posts.
According to the type of each sample cover letter, it was placed in one or more of the following groups.
Someone Refers You to the Hiring Manager
30+ sample cover letters
When, where, and how to drop the name of a friend or someone from your network. Always good to handle this so that you make the most of it, without going over board.
To the Manager, But You Don't Know the Manager's Name
20+ sample cover letters
A cold-call letter where you don't know the name of the hiring manager. You'll see a few ways to start your letter -- none of them are "Dear Sir or Madam" or "To whom it may concern."
Draw a Connection With the Company
25+ sample cover letters
Whether you know anyone at the company or not, you can write about a mutual interest or goal that makes the employer see that you know what the job entails and that you can do it.
Follow-Up to a Meeting or Phone Call
10+ sample cover letters
The name of the manager is known and there is a specific reason for the follow-up letter. It could be after a phone interview, an in-person meeting, or email sent to you by a recruiter.
To the Human Resources Department
15+ sample cover letters
Sent cold to the human resources office, sometimes in response to a job posting. You may or may not know the person's name but you want to write a letter that does not sound like a form letter.
Posted on Resume Website
2 sample cover letters
Posted with a resume on a company website or large job board. This cover letter should be short but filled with keywords that add to the keywords in your resume.
In Response to a Newspaper Ad
6 sample cover letters
This type of cover letter is hard. You don't know who you're writing to and you may not even know the company name. Yet you need a spark of interest to make your cover letter work.
Email Cover Letter Examples
8 sample cover emails
Email cover letters are now one of the most common types of cover letters. Your cover email has to be good if you want the recruiter or manager to download and read your attached resume.
To a Recruiter
8 sample cover letters
How to write to a recruiter and introduce your resume for a job or type of job the recruiter represents.
Cover Letter Templates
Looking for some cover letter templates in Word? Check out my Ready-Made Resume program. This online resume and cover letter builder has a lot of cover letter templates. The templates are good for all the types of cover letters and cover emails you'll need for your job search. It also has thank you letter templates.
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